Companies are run based on margins, not just subscriptions. That individual account you are paying for most likely does not have the RoI needed to manage it du

Companies are run based on margins, not just subscriptions. That individual account you are paying for most likely does not have the RoI needed to manage it due to a mix of larger customers abusing individual accounts to get a discount or individual account users overrepresenting themselves in support tickets, asks, and feature requests. If you don't like the direction a tool you like is going, go build a competitor and manage it to your liking. For most products, the revenue skew is 80-20 so if you're not part of the 20% you aren't going to be heard.