I'm not sure you genuinely don't understand, the privacy promised was very clearly inteded to be from other users, not the service itself, or those who may be a

I'm not sure you genuinely don't understand, the privacy promised was very clearly inteded to be from other users, not the service itself, or those who may be able to get unauthorized access to your/their devices and data. It was just phrased in an oh-so-typically misleading way by the service provider. Yes, these groups might overlap, particularly the users and those with unauthorized access to the service provider's devices and data (as demonstrated in the article). But identifying this as a concern I don't think is much of a revelation. Like yeah, unauthorized access is a privacy concern, who woulda known.