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And the fact that there's no one to talk to means that if computer says no, that's it.

by aflag 2y ago

alchemist1e9 2y ago
There is absolutely nobody. It’s crazy. Realizing how dependent I am on gmail has been scary. I’ve started a project to attempt to move to my own domain and self hosting full email stack. It’s a huge amount of work. However the power Google has over me, should my gmail account be hijacked or turned off is incredible. Starting from the bottom is the security of the domain registrar and DNS records. It looks like there are some good options, though obviously with additional price. Basically you have to use the corporate services with additional security features. The self-hosting email and server security is something I have the background to handle.
- aflag 2y ago
  I host my email with tutanota. It's worse than gmails client, but I don't really care that much. I'm happy that I don't depend on Google for that and I have my own domain.
- DarkUranium 2y ago
  Mind, you'll be unable to send emails to Microsoft-owned accounts (@outlook.com, @hotmail.com, and similar). That's because Microsoft, in their infinite wisdom, decided that a reasonable default was to use a whitelist of allowed senders, blocking everyone else by default. There is supposedly a process to get that unlocked, but they never replied to my own request ...
8organicbits 2y ago
I recently tried Google support for an issue with an out of support Pixel I was messing with. I assumed I'd get a "sorry that device isn't supported" response, but they gas-lit me, claimed that they could help, and proceeded to send me completely unrelated links until I gave up. Links unrelated to the Pixel and the problem I was facing. I think I was talking to a bot and they made it appear human by slowing everything down so the whole exchange took 30 minutes, but maybe it was just a human following a script. Either way, it was worse than if they didn't have support since they just wasted my time.

And the fact that there's no one to talk to means that if computer says no, that's it.

by aflag 2y ago

And the fact that there's no one to talk to means that if computer says no, that's it.

There is absolutely nobody. It’s crazy. Realizing how dependent I am on gmail has been scary. I’ve started a project to attempt to move to my own domain and self hosting full email stack. It’s a huge amount of work. However the power Google has over me, should my gmail account be hijacked or turned off is incredible. Starting from the bottom is the security of the domain registrar and DNS records. It looks like there are some good options, though obviously with additional price. Basically you have to use the corporate services with additional security features. The self-hosting email and server security is something I have the background to handle.

aflag 2y ago
I host my email with tutanota. It's worse than gmails client, but I don't really care that much. I'm happy that I don't depend on Google for that and I have my own domain.
DarkUranium 2y ago
Mind, you'll be unable to send emails to Microsoft-owned accounts (@outlook.com, @hotmail.com, and similar). That's because Microsoft, in their infinite wisdom, decided that a reasonable default was to use a whitelist of allowed senders, blocking everyone else by default. There is supposedly a process to get that unlocked, but they never replied to my own request ...

8organicbits 2y ago

I recently tried Google support for an issue with an out of support Pixel I was messing with. I assumed I'd get a "sorry that device isn't supported" response, but they gas-lit me, claimed that they could help, and proceeded to send me completely unrelated links until I gave up. Links unrelated to the Pixel and the problem I was facing. I think I was talking to a bot and they made it appear human by slowing everything down so the whole exchange took 30 minutes, but maybe it was just a human following a script. Either way, it was worse than if they didn't have support since they just wasted my time.