A good point indeed! There are certainly grumpy controllers and a time for discipline, but there is a strong culture around continuous improvement and safety t

A good point indeed! There are certainly grumpy controllers and a time for discipline, but there is a strong culture around continuous improvement and safety throughout aviation. A phone number from a controller is not nearly as adversarial as, say, getting pulled over by highway patrol, even though in a lot of ways the two events are analogous.