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I went into a Subway sometime within the last month to get a soda. Not only was the store completely devoid of customers, it also had no staff. It took 10+ min
by novia 2y ago
I went into a Subway sometime within the last month to get a soda. Not only was the store completely devoid of customers, it also had no staff. It took 10+ min for an employee to appear. I considered just walking out with the drink during this long wait but I persisted. Once the employee showed up, the soda was overpriced, so I put it back and went to a McDonald's across the street.
Way back in 2006, Subway started baking their sandwich bread with those reusable silicone trays, and it imparted a bad flavor. The potato bread they used for kids sandwiches didn't use the weird trays and actually tasted like freshly baked bread still. A few years later they removed potato bread from their offerings.
Subway's quality has been on the decline for a long time. This latest crisis is simply the consequence of people finally changing their habits when forced to by price.
- jrs235 2y agoI believe part of the quality decline was due to corporate mandating that the deli meats and cheeses be purchased thru corporate or their supplier. Prior to that franchises could choose their supplier. Corporate wanted to get their cut so they required purchasing thru them. The claim by corporate was they wanted to make the meats and cheeses standardized across all stores. They managed to standardize lower quality.
- novia 2y agoLetting each franchise choose their meat supplier sounds like a nightmare for things like allergen menus. You do want things standardized across the entire country for a chain.