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Sony has been closing their stores pretty rapidly :). I think a store still has value if there is good customer support, like the Apple Genius bar.
by ugknite 14y ago
Sony has been closing their stores pretty rapidly :). I think a store still has value if there is good customer support, like the Apple Genius bar.
- nickbarnwell 14y agoMore than customer support, it's the entire customer experience. Apple is also a special case in that they control pricing of their goods with an iron fist and never allow discounts. The largest reason for "showrooming" as discussed in the article was the delta in price between a B&M store and online - with Apple your choice is "$cur and the product now" or "$cur and the product later"