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I'm the same way, and I don't have any data on this, but it's possible that we're in the minority. This probably isn't the case, but hopefully anyone implementi
by michaelmior 2y ago
I'm the same way, and I don't have any data on this, but it's possible that we're in the minority. This probably isn't the case, but hopefully anyone implementing such a system has thought through whether it will actually provide any value.
For example, if you had an existing IVR system and you tracked menu options and found that a significant portion of calls were able to be answered by non-smart pre-recorded messages, upgrading to an AI voice agent could be a reasonable improvement.
- sumanyusharma 2y agoOur customers, who build voice agents, are often asked by their customers to make their voice agents more human-like and flexible. Their clients — businesses like pest control and automotive repairs — value providing a personalized experience but want the convenience and reliability of a 24/7 booking and answering service.
- ori_b 2y agoCan I upgrade to a web form instead?