If the support staff can compare what you said with what's on their screen, it's obviously stored in plaintext. And they probably won't even distinguish upperca

If the support staff can compare what you said with what's on their screen, it's obviously stored in plaintext. And they probably won't even distinguish uppercase from lowercase letters, or 5 from S. So it's a waste of time to insist on a large amount of entropy for these things. Battery horse staple is where it's at. :)