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Comcast cares about the issue because these requests are costing it money. But if the government should compensate them (as they do for phone tapping), no furth

by iwwr 14y ago

Comcast cares about the issue because these requests are costing it money. But if the government should compensate them (as they do for phone tapping), no further protests would occur.

ars 14y ago
They are also worried about reputation. A bad reputation costs them users. Standing up for users gets more customers. If they could do these things in secret you might be right, but the subpoenas are public. And their objection is even more public. I love that the reaction of their customers drives their policies, that's exactly what I want in a company.
- iwwr 14y ago
  Reputation counts for little in their virtual local monopolies. Many places it's either them or 3g or satellite. Then again, the public at large doesn't care about these issues.
  - ars 14y ago
    No, they usually compete with Verizon, AT&T and other local telco's.
    - Goronmon 14y ago
      I doubt this is true in a lot of places. Around here it's basically Time Warner Cable or some form of wireless.
    - maratd 14y ago
      Only in metro areas and suburbs. In most other places, it's a single provider and you're lucky if that provider decides to offer service to your house.
  - JamieEi 14y ago
    For internet in many places it's them or them. Unless you are ok with very slow or very expensive.
justinlink 14y ago
Comcast actually requires a fee from the plaintiff, I've heard it's $45 an IP. Recently, they've had trouble with certain law firms actually paying these fees in a timely matter which prompted them to start fighting these law suits. At the rate these suits are being filed, they've really had to staff up. You can't hire someone from a temp agency to work in your legal department.