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I’m obsessed with The Curse of Knowledge. I see it everywhere, especially in tech. It’s the reason why so much code is impossible to understand, why documentati
by dimal 2y ago
I’m obsessed with The Curse of Knowledge. I see it everywhere, especially in tech. It’s the reason why so much code is impossible to understand, why documentation is terrible, why users don’t understand how to use your app. Person A assumes that Person B understands the same things that Person A does, but they don’t, and confusion ensues, and even worse, people are usually blind to the misunderstanding.
- OnlyMortal 2y agoUsers don’t understand your app as it’s not been built using workflows an end user follows. As for code not being understandable, that’s just poor coding in a team.