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What's worse is companies replacing their search with an AI chat bot. I noticed that on Amazon the other day—where there used to be a feature where you could se
by lolinder 2y ago
What's worse is companies replacing their search with an AI chat bot. I noticed that on Amazon the other day—where there used to be a feature where you could search all the Q&As and all the reviews for a product, there's now a chatbot that seems to just be ChatGPT with the product description given as context (if you poke at it you can get it to talk about itself as ChatGPT, so I don't think it's an Amazon model). Completely worthless.
There's still a search for reviews, but I can't find one for Q&A or for both together.
- wasteduniverse 2y agoI used that chat bot to try and find the dimensions of a product and it couldn't even fetch them from the information table that was right above it in the page. What's the point of working your developers to the bone (as Amazon is famous for doing) if the result is going to be this bad?