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Short of blocking ChatGPT from support center DNS network requests, people and employees are going to use it. (And even then some might be VPN bypass the filter
by cj 2y ago
Short of blocking ChatGPT from support center DNS network requests, people and employees are going to use it. (And even then some might be VPN bypass the filter)
It all comes down to quality at the end of the day. The person doing the work will be fired if the quality of their output isn’t up to standard, assisted by AI or not. That’s how the language translation industry has operated successfully for years.
Completely agree the natural instinct is to rubber stamp. But in the language industry, their boss looks at metrics like “percent of translations edited” and translators reviewing machine translations will get flagged and loose the work if they are bypassing the expectations and not doing the job.
In other words this is a mostly solved problem. Put the responsibility on the worker for the AI’s output, and the worker will care as much about its output as they care about their job. Which also applies in the software field. Employers are generally fine with Copilot, etc, but it’s not an excuse for sh*t code. That same model can be applied in different contexts.