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The actual title is "Treasury sparks row over use of AI to handle taxpayer complaints". Poster has editorialised it.
by seanhunter 2y ago
The actual title is "Treasury sparks row over use of AI to handle taxpayer complaints". Poster has editorialised it.
- Angostura 2y agoWhich is a lot more sensible use of AI if it involves, triage, routing and perhaps summarisation with a human ultimately handling the complaint