I had an internet service that could be signed up for on the internet, but required a phone call to cancel. During covid they could not staff their phone servic

I had an internet service that could be signed up for on the internet, but required a phone call to cancel. During covid they could not staff their phone service properly so it was effectively broken (20 minute holds, getting booted from the queue, etc.), so I just closed the card and told them to pound sand.