> Our really smart engineer working over time built amazing custom infrastructure > They quit and no one knows how it works Either the infrastructure wasn't "

> Our really smart engineer working over time built amazing custom infrastructure > They quit and no one knows how it works Either the infrastructure wasn't "amazing" in the first place or clueless management is looking for a scapegoat. "Amazing" is an interesting word choice because a non-technical manager will be amazed by any blob of code. "Amazing" doesn't mean a straightforward, robust solution to a difficult problem.