> Are the licenses so ironclad that customers have no recourse? Even on Hacker News, there was agreement that CrowdStrike screwed up, but then people also blam

> Are the licenses so ironclad that customers have no recourse? Even on Hacker News, there was agreement that CrowdStrike screwed up, but then people also blamed IT staff, Microsoft (even after realizing it was a CrowdStrike issue), and the EU/regulators. I imagine responsibility of each entity would need far more clarification than it does now. If you want to define liability, there needs to be a clear line saying who is responsible for what. That doesn’t currently exist in software. There are also considering how people respond to risk. Consider how sesame regulation led to most bread having sesame deliberately put into it. Industry responded by guaranteeing contamination. Crowdstrike and endpoint security firms might respond by saying that only Windows and Mac devices can be secured. Or Microsoft may say that only their solution can provide the requisite security.