The first paragraph is immaterial to the complaint. I know what they're trying to do, but they don't seem to realize that only a fraction of the population make

The first paragraph is immaterial to the complaint. I know what they're trying to do, but they don't seem to realize that only a fraction of the population makes evaluations on an identity-first basis. If I were advising this company, I'd point out that this is going to factor into future vetting. No prospective client wants to invite a public flame war over a contract dispute. Nobody wants to be constantly vigilant pending some publicity stunt. A froggy company that does this kind of stuff is probably going to be too risky for a lot of clients.