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Careful with ING. In November they closed my account with no advanced notice and no chance for me to make any arrangements for my money. I couldn't access my
by moonpolysoft 18y ago
Careful with ING. In November they closed my account with no advanced notice and no chance for me to make any arrangements for my money. I couldn't access my savings for 2 weeks while I waited for a paper check. I also had to wait for a paper paycheck since it was too late to change my direct deposit. When I called they said that I had taken advantage of too many of their "free" services and my account had become unprofitable. No one there, including the ombudsman, cared that they had cut me off from my money for 2 weeks or that my bills would be late.
- kirubakaran 18y agoWow thats scary. I have almost all my savings in ING. What "free" services are you taking about?
- moonpolysoft 18y agoWell, what happened to me was that I was having a tough month, and a couple of automated ETF's came in unexpectedly. They all got returned NSF on the same day and the next day without any warning they just shut down my account without notice. The only way I knew something was wrong was that I could no longer log in to my account.
- pxlpshr 18y agoThat's interesting, thanks for the warning. Too many "free" services is what I don't understand since everything they offer is essentially free. I've heard of them closing accounts before, in the book "Mavericks at Work" ING actually promotes the behavior of rejecting bad customers. While I agree, I think there needs to be absolute transparency around their banning policy so it's crystal clear form the start to prevent issues like yours.