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The pricing info is confusing and maybe inaccurate(?) It says: Up to 500 emails / month 100 tests emails/month | 50 emails/day 100 test emails/day 50 emails/d
by wackget 2y ago
The pricing info is confusing and maybe inaccurate(?)
It says:
Up to 500 emails / month
100 tests emails/month | 50 emails/day
100 test emails/day
50 emails/day
That's a bunch of conflicting info. I'm not sure what the actual limits are.
It also says "Remove watermark" in the free tier, but "No watermark" in the paid tier... what's the difference between those? Seems like you can have no watermark in either tier?
Finally, do you use dedicated IP addresses for sending? If so, how do you keep your IP reputation clean? What if a spammer signs up and sends thousands of spam emails - will my email sends also be affected because we share the same IP?
- clementjanssens 2y agoThank you for your feedback. I agree with you, and I understand that the pricing might seem a bit confusing; we’ll work on that as soon as possible! As for the watermark, it’s only present in the free plan. At the moment, we’re simply using Amazon SES services and have implemented a robust system to monitor complaint rates, bounces, and especially potential spam. We plan to use our own IPs to ensure better service, but our primary goal right now is to find our Product-Market Fit (PMF). It’s in the pipeline. We’ve done a lot of work to prevent spammers. In the past, with the predecessor of Mailhub, we experienced this kind of problem and have put everything in place to ensure it doesn’t happen again.