No, it's a decent analogy. How often do the pickles and lettuce fall out of your burger? Most people would never experience that behavior, and they'd keep buyin

No, it's a decent analogy. How often do the pickles and lettuce fall out of your burger? Most people would never experience that behavior, and they'd keep buying burgers. People who had their hand slapped and their repairable burger taken away would be saying "This restaurant is abusive, please don't eat there," and a bunch of HN commenters would probably show up and call them idiots for caring about edge cases. That's what it means to say "what they can get away with." That's the meaning of that phrase. If Samsung were just mailing anthrax to every third customer, they could not get away with that and they'd go out of business very quickly. If they treat a small subset of customers with extreme contempt, they can get away with it.