3 ms·
The easier reporting becomes, the more the average quality of reports decreases. So making reporting easier is good only if you already have atleast sufficient
by shkkmo 2y ago
The easier reporting becomes, the more the average quality of reports decreases.
So making reporting easier is good only if you already have atleast sufficient resources to process and follow up on the current report volume. My understanding is that we don't currently have enough resources dedicated to handling the reports we do get of people who got scammed. If that is the case, then making it easier to report potential scams doesn't help until we increase the resources for tracking down and stopping scammers.
- VikingCoder 2y agoYou really think the quality of bug reports go down the easier it is to report bugs? I find when I can send feedback in a way that captures enough context that the resulting bugs are very high quality. If I could report a call from a scammer in such a way that the investigator heard the entire conversation...? I think that would be incredibly damning.