3 ms·

Are you talking about cloud Jira? I use it daily and it's very quick, even search results appear immediately...

nikau 2y ago
Have you ever used an old ticketing system like remedy? Ugly as sin, but screens appear instantly. I think Web apps have been around so long now people have forgotten how unresponsive things are vs old 2 tier stuff.
- BeefWellington 2y ago
  There's a definite vibe these days of "this is how it's always been" when it really hasn't.
- throwaway48540 2y ago
  The SPA Jira cloud is faster than anything server rendered for me, my connection is shit. In Jira I can at least move to static forms quickly and I'm not downloading the entire page on every move.
- chuckadams 2y ago
  I’ve used Remedy in three different shops, and the experience varied dramatically. The entry screen might have popped instantly, but RPC timeouts on submission were common. Tab order for controls was the order they were added, not position on the screen. Remedy could be pleasant, but it was very dependent on a competent admin to set up and maintain it.
abrookewood 2y ago
Maybe you're being honest, but you're using a throwaway account and I use Cloud Jira every day. It's slow and bloated and drives me crazy.
- kahmeal 2y ago
  Has a LOT to do with how it's configured and what plugins are installed.
  - jiggawatts 2y ago
    It really doesn't. This is the excuse trotted out by Atlassian staff when defending their products in public forums, essentially "corporate propaganda". They have a history of gaslighting users, either telling them to disregard the evidence of their own lying eyes, or that it's their own fault for using the product wrong somehow. I tested the Jira cloud service with a new, blank account. Zero data, zero customisations, zero security rules. Empty. Almost all basic operations took tens of seconds to run, even when run repeatedly to warm up any internal caches. Opening a new issue ticket form was especially bad, taking nearly a minute. Other Atlassian excuses included: corporate web proxy servers (I have none), slow Internet (gigabit fibre), slow PCs (gaming laptop on "high performance" settings), browser security plugins (none), etc...
    - ffsm8 2y ago
      > Opening a new issue ticket form was especially bad, taking nearly a minute. At that point, something mustve been wrong with your instance. I'd never call jira fast, but the new ticked dialog on a unconfigured instance opens within <10s (which is absolutely horrendous performance to be clear. Anything more then 200-500ms is.)
      - jiggawatts 2y ago
        Cloud Jira is notably slower than on-prem Jira, which takes on the order of 10 seconds like you said.
        ffsm8 2y ago
        That does not mirror my own experience. And it's very easy to validate. Just create a free jira cloud instance, takes about 1 minute ( https://www.atlassian.com/software/jira/try https://www.atlassian.com/software/jira/try ) and click new issue. it's open within 1-2 sec (which is still bad performance, objectively speaking. It's an empty instance after all and already >1s )
lmm 2y ago
With cloud Jira you get thrown on a shared instance with no control over who you're sharing with, so it's random whether yours will be fast or extremely slow.
Lucasoato 2y ago
I’m starting to think that these people praising Jira are just part of an architected PR campaign that tries to deny what’s evident to the end users: Jira is slow, bloated in many cases almost unusable.

Have you ever used an old ticketing system like remedy? Ugly as sin, but screens appear instantly. I think Web apps have been around so long now people have forgotten how unresponsive things are vs old 2 tier stuff.

BeefWellington 2y ago
There's a definite vibe these days of "this is how it's always been" when it really hasn't.
throwaway48540 2y ago
The SPA Jira cloud is faster than anything server rendered for me, my connection is shit. In Jira I can at least move to static forms quickly and I'm not downloading the entire page on every move.
chuckadams 2y ago
I’ve used Remedy in three different shops, and the experience varied dramatically. The entry screen might have popped instantly, but RPC timeouts on submission were common. Tab order for controls was the order they were added, not position on the screen. Remedy could be pleasant, but it was very dependent on a competent admin to set up and maintain it.

abrookewood 2y ago

Maybe you're being honest, but you're using a throwaway account and I use Cloud Jira every day. It's slow and bloated and drives me crazy.

kahmeal 2y ago
Has a LOT to do with how it's configured and what plugins are installed.
- jiggawatts 2y ago
  It really doesn't. This is the excuse trotted out by Atlassian staff when defending their products in public forums, essentially "corporate propaganda". They have a history of gaslighting users, either telling them to disregard the evidence of their own lying eyes, or that it's their own fault for using the product wrong somehow. I tested the Jira cloud service with a new, blank account. Zero data, zero customisations, zero security rules. Empty. Almost all basic operations took tens of seconds to run, even when run repeatedly to warm up any internal caches. Opening a new issue ticket form was especially bad, taking nearly a minute. Other Atlassian excuses included: corporate web proxy servers (I have none), slow Internet (gigabit fibre), slow PCs (gaming laptop on "high performance" settings), browser security plugins (none), etc...
  - ffsm8 2y ago
    > Opening a new issue ticket form was especially bad, taking nearly a minute. At that point, something mustve been wrong with your instance. I'd never call jira fast, but the new ticked dialog on a unconfigured instance opens within <10s (which is absolutely horrendous performance to be clear. Anything more then 200-500ms is.)
    - jiggawatts 2y ago
      Cloud Jira is notably slower than on-prem Jira, which takes on the order of 10 seconds like you said.
      - ffsm8 2y ago
        That does not mirror my own experience. And it's very easy to validate. Just create a free jira cloud instance, takes about 1 minute ( https://www.atlassian.com/software/jira/try https://www.atlassian.com/software/jira/try ) and click new issue. it's open within 1-2 sec (which is still bad performance, objectively speaking. It's an empty instance after all and already >1s )

lmm 2y ago

With cloud Jira you get thrown on a shared instance with no control over who you're sharing with, so it's random whether yours will be fast or extremely slow.

Lucasoato 2y ago

I’m starting to think that these people praising Jira are just part of an architected PR campaign that tries to deny what’s evident to the end users: Jira is slow, bloated in many cases almost unusable.