To people with emotional attachment to businesses? I upset them pretty often, no matter how I police my tone. Sorry if I hurt your feelings, they'll be hurt qu

To people with emotional attachment to businesses? I upset them pretty often, no matter how I police my tone. Sorry if I hurt your feelings, they'll be hurt quite a bit more if you insist on excusing all of Apple's deficiencies in the same way. It's best to not make a habit out of defending companies that incessantly lie, lest you start taking the truth personally.