3 ms·

Yeah, sure. So we just accept "your holiday will be disrupted" since "IT is just a very competitive sector"? I won't, but you be you...

• jonhohle 2y ago
  I was recently told that my family of six, weighing a total of around 500lbs, could not get on a flight to Hawai’i because of weight restrictions and we were the party chosen to get bumped. We had hotels that couldn’t be canceled because we were checking in later that night. That didn’t have to do with a massive IT outage, just crappy business practices. There are already laws to make people while in these scenarios. Can they replace missed days playing at the beach with children? No, of course not. Will I eve choose to fly an airline that bumped four kids and two below average weight adults because the plane weighed to much. They certainly won’t be my first choice. I also had a pending flight home on an airline that was hard down for part of the Friday of doom. My flight wasn’t that day, but were it Delta I probably would have been affected. They can’t fulfill their contract, so minimally I would need a refund, and optimally hotels and rebooked flights on another airline. The underlying reason isn’t important and I don’t need more regulation for an already overly regulated industry. Airline flights, while reliable, are not guaranteed. It’s massively inconvenient when they fail. Plan accordingly.[0] 0 - https://www.transportation.gov/airconsumer/fly-rights#Delayed-and-Cancelled-Flights https://www.transportation.gov/airconsumer/fly-rights#Delaye...