I would argue the opposite. They are not aiming to be a neutral arbiter but an active advocate for better repairability. For that they should have for-profit bu

I would argue the opposite. They are not aiming to be a neutral arbiter but an active advocate for better repairability. For that they should have for-profit business relationships with basically all companies manufacturing such devices. In particular, that would allow them to pressure or drop any one misbehaving company. > Providing consumers with information on where to find reputable companies selling repair parts would be a much more palatable alternative to selling them yourself. That does not really make sense. They are a repair company and the only company selling specialized parts is, of course, the manufacturer. > also stands in the way of advocating for consumers. That is much too bleak. They made a deal happen in the first place, which is large progress even if it did not quite work out, and compromises are a fact of life.