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Dumb American solutions to dumb American problems have already started invading my corner of Europe. Adyen card terminals, which I otherwise quite like, come wi
by franga2000 2y ago
Dumb American solutions to dumb American problems have already started invading my corner of Europe. Adyen card terminals, which I otherwise quite like, come with a tip selection screen by default and most places don't turn it off.
It turns a normal "you did your job and brought me a drink, I'll do my job and pay the price on the menu" interaction, where nobody even thought about tips, into "I have decided you don't deserve a bit of extra change and you will watch me press the NO button".
It's such a clear dark pattern, they could've just let you press the +10% button or pay immediately, but no, you have to press the zero tip button for the NFC coil to activate. </UnrelatedRant>
- withinboredom 2y agoI just happily press no. The reason it is there is because Americans insist on tipping, even if it is impossible. They will leave cash on the table if they can’t do it on the card. Source: ex-American and travelled with Americans