Crowdstrike takes it self seriously, for a security company. That means don't ask questions of the experts. Everyone else sees these services as the patsy when

Crowdstrike takes it self seriously, for a security company. That means don't ask questions of the experts. Everyone else sees these services as the patsy when the problem happens. From a technical perspective it's a hot mess (you are spot on). But business says "everything is fine, this is fine, carry on", because it meets their goal of CYA.