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Hi there, thanks for sharing your experience here with others. Generally, we ask customers to not use a VPN or proxy when they create their account. We also hav

Hi there, thanks for sharing your experience here with others. Generally, we ask customers to not use a VPN or proxy when they create their account. We also have some other tips here: https://www.reddit.com/r/hetzner/comments/1cmhvzs/new_account_problems_read_this_standalone_posts/ https://www.reddit.com/r/hetzner/comments/1cmhvzs/new_accoun... Like any serious web hosting company, we need to take measures to try to reduce abuse as much as possible, and our experience shows that being somewhat overly careful with new customers helps us to do this. Perhaps your use case isn't large enough to warrant it, but we also have ARM-based dedicated servers. They have a setup fee, but you can cancel them on an hourly basis. https://www.hetzner.com/dedicated-rootserver/matrix-rx/ https://www.hetzner.com/dedicated-rootserver/matrix-rx/ --Katie

apitman 2y ago
I appreciate you responding here. I might be in the minority, but if you really wanted to impress me I would love to see a response to the sibling's comment about "unlimited" data usage. I know every company sells unlimited plans that actually aren't, but that's never going to change unless somebody starts being honest about it. Hetzner could really set themselves apart by making that clear. You could have a simple "why we don't have an unlimited data plan" to explain that other companies aren't being honest. Could be good for PR.
nozzlegear 2y ago
Thanks for the reply! The VPN thing makes sense, I've run into trouble using VPNs before which is why I suspected it was the issue. I'll check out your link on dedicated ARM servers! I didn't know those were an option at all.