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Yeah, for consumer level ISPs in California, sadly, this is a reality. I've used Comcast, AT&T U-Verse, sonic.net, Speakeasy, etc over the years, and they all h
by weirdedhimself 14y ago
Yeah, for consumer level ISPs in California, sadly, this is a reality. I've used Comcast, AT&T U-Verse, sonic.net, Speakeasy, etc over the years, and they all had outages.
Amongst the better ones were Speakeasy and sonic.net. Comcast is amongst the worst. Especially here on Castro Street in downtown Mountain View, which is basically littered with tech startups, things are pretty bad.
- ScottBurson 14y agoHuh, that's odd. I live in Sunnyvale and have had very little trouble with Comcast connectivity for most of the last several years. There was one period of time when I was seeing frequent (> daily) connection loss, but that was cured by a cable modem upgrade.
- weirdedhimself 14y agoLet me add some nuance here: We have the "business" offering from Comcast. It was the only offering that had 100MBit/s when we signed up. With the "business" offering, you are forced to use the "business" modem. The modem is made by SMC. It is a full firewall/gateway. Unfortunately, the software on it is not very stable. For about 4-5 months, we worked with Comcast customer support to resolve this. They tried many different things to fix the issue, without success. My conclusion was that the software on the SMC modem just crashes once a day or so, and then hangs. Eventually, I convinced them to let us use the "simple" residential Motorola modem. That has worked much better. It still crashes every 1-2 weeks, but that's almost acceptable.