> If you buy a laptop, you're not returning it because there's something wrong with the software. Sometimes it's not easy to tell if you're having a software o

> If you buy a laptop, you're not returning it because there's something wrong with the software. Sometimes it's not easy to tell if you're having a software or hardware problems. Especially for your average customer. If my mom gets a "No Operating System" message on boot she won't spend time trying to figure out if the disk died or something overwrote the boot sector.