> Do you really believe you can conclude this from your personal observations? My experience is admittedly anecdata. > The company has all the data on theft.

> Do you really believe you can conclude this from your personal observations? My experience is admittedly anecdata. > The company has all the data on theft. At the end of the day, they are motivated by profit. One of the modern fallacies that we've all fallen victim to at one point or another is that "more data" == "logical action". > Don’t you think they ran the numbers and found that locking items to prevent crime, even if it’s an additional barrier to paying customers, was better for business? It prevents an aspect of shrink that they can control through an affordable means, that does not mean that it is the vast majority of shrink. Companies are short term irrational thinkers. Thank the market for that. If they can lock everything up and say "You can expect a reduction in shrink, please pay me and my shareholders", they will. That's easier than locking up employee thieves, which is even easier than actually trying to fight Amazon (who is eating their revenue/lunch).