Total junk. Don't blame the "hero" for their behavior, blame the management for not thinking ahead and making sure the problems didn't fester, blister, boil ove

Total junk. Don't blame the "hero" for their behavior, blame the management for not thinking ahead and making sure the problems didn't fester, blister, boil over to the point in which babysitting the systems over the weekend became necessary. No "hero" ever does this work without trying to plan for it ahead of time. "Heroics" are necessary when the system let them down and stop letting long term thinking and planning account for problems.