Heroism is a good thing I believe, as long as it is not applied systematically. Example 1: A client has a deadline and a malfunction or unpredictable limitatio

Heroism is a good thing I believe, as long as it is not applied systematically. Example 1: A client has a deadline and a malfunction or unpredictable limitation of our product is in their critical path. A few people put in collaborate effort, meaning working extra hours a few days, to help them out. Later the customer is happy and the boss throws a celebration drink. Example 2 : an ICT member got a message that could indicate a security breach over the weekend. He logs in and sees more suspicious activity. He takes first actions (disable all logins/access of certain criteria) and calls head of ICT.