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This is the most inane thing I have ever heard. If you buy a laptop, you're not returning it because there's something wrong with the software. You're returnin
by debacle 14y ago
This is the most inane thing I have ever heard.
If you buy a laptop, you're not returning it because there's something wrong with the software. You're returning it because there's something wrong with the hardware.
If you bought a phone with a defective battery, would you delete all of your contacts out of it and image the OS before you returned it?
If you're asking consumers to do something to preserve your margins, go fuck yourself.
- inportb 14y ago> If you bought a phone with a defective battery, would you delete all of your contacts out of it and image the OS before you returned it? Yes, but of course security/privacy concerns call different rules into play...
- fidotron 14y agoThat's you though. A shocking number of people buy stuff, get bored after a couple of days, send it back claiming a non-existent fault, and fully expect to get a refund.
- ajross 14y agoThat's right. And this is why we have a class of businesses called "retailers" whose function it is to absorb and amortize that risk. If you don't want to sell to the hoi polloi (edit: typo), don't: sell wholesale instead (you just won't get the same markup).
- mechnik 14y agoSell to hoi polloi.
- ajasmin 14y ago> If you buy a laptop, you're not returning it because there's something wrong with the software. Sometimes it's not easy to tell if you're having a software or hardware problems. Especially for your average customer. If my mom gets a "No Operating System" message on boot she won't spend time trying to figure out if the disk died or something overwrote the boot sector.
- debacle 14y agoDoes your mom install linux on her laptop?