http://consumerist.com/2012/06/so-does-installing-a-new-os-violate-newegg-return-policy-or-not.html http://consumerist.com/2012/06/so-does-installing-a-new-os-v

http://consumerist.com/2012/06/so-does-installing-a-new-os-violate-newegg-return-policy-or-not.html http://consumerist.com/2012/06/so-does-installing-a-new-os-v... It would appear that it was not a mistake. This is precisely why I need to hear a very clear "we messed up and are taking action to prevent it from happening again" rather than just "oops".