I couldn't figure that one out. Maybe he was speaking of management, franchise, and McD corporate? Or maybe it was a quirk of that store in NYC, or our own ex

I couldn't figure that one out. Maybe he was speaking of management, franchise, and McD corporate? Or maybe it was a quirk of that store in NYC, or our own experiences are otherwise not representative? Or maybe he was writing more loosely, about a "thankless", poorly appreciated, poorly compensated, purely transactional job.