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Completely unacceptable. For those unaware TD Ameritrade was acquired by Schwab recently and in the year since the acquisition Schwab has had multiple days of
by gradus_ad 2y ago
Completely unacceptable.
For those unaware TD Ameritrade was acquired by Schwab recently and in the year since the acquisition Schwab has had multiple days of outages. I was with TD for years without a single instance I can recall of being unable to access my account.
This is just absolute negligence and neglect of necessary technical investment from management. The only thing that will get their attention is people withdrawing funds and moving to better run brokerages, which is what I intend to do.
- max_ 2y agoWhat are the "better run" brokerages? Any examples you suggest?
- sleepingpie 2y agoI don’t love robinhood as a company but functionally it works really well most of the time. I think a lot of the newer banks/neobanks are pretty good both because they have less customers and therefore less stampeding herd issues and because they are a lot more oriented towards supporting fast scaling. I use Wealthfront and have enjoyed so far
- areyousure 2y agoToday around 9am (Eastern time), Robinhood retroactively canceled all orders filled(!) between 1:45am and 4am.
- ycombinatrix 2y agowat
- ensignavenger 2y agoRobinhood? You mean the company that halted trading of Gamestop stock and lied about why? I don't know, maybe their app isn't "broken" but it certainly isn't reliable.
- sleepingpie 2y agoRight that’s what I was getting at by saying “don’t love them as a company but the app works”…
- _boffin_ 2y agoPersonally, i've never had any issues w/ Fidelity.
- rabbits77 2y agoI've used www.firstrade.com for decades now. Not a well known name, but extraordinarily reliable.
- dzhiurgis 2y agoIBKR?
- deleted 2y ago[deleted]
- ensignavenger 2y agoI have been a Scwhab customer for years and have never had any issue logging in.
- abadpoli 2y agoI’ve been a Schwab user for years, and was a TDA user as well before the merger. TDA had just as many issues like this. Don’t let your recency bias fool you. Schwab is overall a great bank and brokerage. Fidelity’s user experience quite frankly is much worse, as is E-Trade’s. Vanguard is even worse than those. IBKR looks nice, but the hassle hasn’t been worth it to me. Schwab has been great for me so far.
- saratogacx 2y agoI'm a bit surprised at the short term memory as well. TDA, and Think Or Swim before that all had outages on Occasion. My experience was that my ToS desktop app was still logged in and kept an active connection, On my Android phone, the Schwab App was able to work (I only use it as a backup) while TOS (My more daily trading app) required me to wipe the local data to get logging in working again (A fix that was required last time Schwab messed up the log-in system). Schwab has, in the last year or so, made their login much more complex to work with MFA across all apps. This probably have their log in servers doing a lot more work than they projected.