I am occasionally on firefighting projects for customers. It's super hard to get out of this mess. The code base has gone to shit, customers are often passed en

I am occasionally on firefighting projects for customers. It's super hard to get out of this mess. The code base has gone to shit, customers are often passed enough that they want functioning code NOW, the reaming developers are bottom of the barrel, management is either cause of the problems or has now clue. Getting out of that is difficult especially if management doesn't understand it has to change first.