More specifically some combination of an algorithm and outsourced first line support in India told you to fuck off. It is incredibly hard to get through to a h

More specifically some combination of an algorithm and outsourced first line support in India told you to fuck off. It is incredibly hard to get through to a human with the powers to actually solve problems in these tech companies. I've been through it many times. Often the algorithm's say is final and you can't get through to anybody able to override it. It's even worse when the decision is made by machine learning because it's a black box, and they can't even explain why the decision was made.