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A big part of that is that Apple controls the horizontal and vertical (sorry if you are too young to get the reference). I would imagine they have customized st
by robomartin 14y ago
A big part of that is that Apple controls the horizontal and vertical (sorry if you are too young to get the reference). I would imagine they have customized store builds that they can easily restore to a normal state when someone royally screws it up. Then there's probably a level of reasonable user level protection setup (no admin access). I've never tried going into an Apple store and tried to do admin type things. I'd be interesting to see how they deal with that.
The contrast is even sharper in other countries. In some places it is a huge cultural no-no to go into a store and start touching stuff. Just try going into a toy store in one of these places with a US-raised kid used to ToysRUs.
- theatrus2 14y agoThe laptops clean themselves up after a few minutes of inactivity. You can even play with most settings in system preferences.
- pooriaazimi 14y agoGreat! Having never visited an Apple Store, I had no idea. I always thought it's a poor man's job to clean machines/iDevices every night (remotely, of course - but still manually).
- X-Istence 14y agoThe last time I really played with the machines they were locked down quite well. Sure you can play to your hearts content but there is not a whole lot of damage that you can do. Also, when required they can re-install the machines using a network boot with an ready made image. Pretty much the same way that they rebuild customer machines (if you ever get a reinstall at the genius bar they no longer grab an external hard drive or DVD, they simply plug it into a network cable and network boot it, they then select from a list of options and the re-install happens automatically from there... pretty slick system (BTW, that is how they have all of their diagnostics tools available as well).