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and Cloudflare links to Cloudflare, https://www.cloudflare.com/en-gb/trust-hub/reporting-abuse/ https://www.cloudflare.com/en-gb/trust-hub/reporting-abuse/ Apo

by fch42 2y ago

and Cloudflare links to Cloudflare, https://www.cloudflare.com/en-gb/trust-hub/reporting-abuse/ https://www.cloudflare.com/en-gb/trust-hub/reporting-abuse/ Apocryphally saying "they all suck at this but Cloudflare sucks most" is just moaning. Any free/near-free hosting or caching service can be used to distribute malware. Mail services have been used to push malware for decades, and while many of them filter content, that's a cat&mouse game a determined malactor will occasionally win. Are they really "so much worse" than anyone else ? (ex-CF so pillory me for ex-cusing my ex-employer; as said, to me, "all cooks use water")

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johnklos 2y ago
Have you tried to report abuse to Cloudflare? First, their abuse reporting page has issues. The amount of data allowed to be pasted is very limited and won't allow the full content of most spam. If you paste the full amount, you can't submit, and you won't know why - you have to go and remove some content. It's rate limited so that even a human reporting multiple items has to sit and wait. You're forced to provide a URL that points to Cloudflare servers, meaning there's no way to report abusive domains for which they're the registrar and/or for whom they host DNS. They have a CAPTCHA on the abuse reporting form. I could go on, but it's tedious. This company spent YEARS saying that they don't "host" anything, and they still play games in that their abuse reporting doesn't reflect any of the offerings that've been added in the last several years. They don't even have a category for spam! So yes, they are "so much worse" than anyone else. They actively skirt responsibility.
- KomoD 2y ago
  > meaning there's no way to report abusive domains for which they're the registrar and/or for whom they host DNS Yes there is: registrar-abuse@cloudflare.com > This company spent YEARS saying that they don't "host" anything Yes, for their "proxying" service, they take no action when it comes to that, all they will do is forward the report to the hosting provider. > They don't even have a category for spam Use the general category or abuse@cloudflare.com > It's rate limited so that even a human reporting multiple items has to sit and wait. [...] They have a CAPTCHA on the abuse reporting form. Yes, I agree. I reported hundreds of ".pages.dev" sites (hosted by their Cloudflare Pages service), the form restricts it to 1 unique domain per report, so I had to make hundreds of individual reports but they did take them down. > they are "so much worse" than anyone else I don't agree with this, in my experience they have taken action on some reports meanwhile some other companies have done nothing (DigitalOcean (Doesn't deal with any of my reports, known for being infested with bad actors, now they're the first ASN I block when I'm setting up a firewall), AWS (their customer spammed me for months, tried telling me the email didn't originate from them, but it did.), Dynadot (will not do anything without court orders, warrants) )

by fch42 2y ago

deleted 2y ago

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johnklos 2y ago

Have you tried to report abuse to Cloudflare? First, their abuse reporting page has issues. The amount of data allowed to be pasted is very limited and won't allow the full content of most spam. If you paste the full amount, you can't submit, and you won't know why - you have to go and remove some content. It's rate limited so that even a human reporting multiple items has to sit and wait. You're forced to provide a URL that points to Cloudflare servers, meaning there's no way to report abusive domains for which they're the registrar and/or for whom they host DNS. They have a CAPTCHA on the abuse reporting form. I could go on, but it's tedious. This company spent YEARS saying that they don't "host" anything, and they still play games in that their abuse reporting doesn't reflect any of the offerings that've been added in the last several years. They don't even have a category for spam! So yes, they are "so much worse" than anyone else. They actively skirt responsibility.

KomoD 2y ago
> meaning there's no way to report abusive domains for which they're the registrar and/or for whom they host DNS Yes there is: registrar-abuse@cloudflare.com > This company spent YEARS saying that they don't "host" anything Yes, for their "proxying" service, they take no action when it comes to that, all they will do is forward the report to the hosting provider. > They don't even have a category for spam Use the general category or abuse@cloudflare.com > It's rate limited so that even a human reporting multiple items has to sit and wait. [...] They have a CAPTCHA on the abuse reporting form. Yes, I agree. I reported hundreds of ".pages.dev" sites (hosted by their Cloudflare Pages service), the form restricts it to 1 unique domain per report, so I had to make hundreds of individual reports but they did take them down. > they are "so much worse" than anyone else I don't agree with this, in my experience they have taken action on some reports meanwhile some other companies have done nothing (DigitalOcean (Doesn't deal with any of my reports, known for being infested with bad actors, now they're the first ASN I block when I'm setting up a firewall), AWS (their customer spammed me for months, tried telling me the email didn't originate from them, but it did.), Dynadot (will not do anything without court orders, warrants) )