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It’s ironic that Crowdstrike could be suffering reputational damage due to a failure mode they didn’t realize existed in the services provided by a vendor they

It’s ironic that Crowdstrike could be suffering reputational damage due to a failure mode they didn’t realize existed in the services provided by a vendor they hired to protect them from reputational damage. Maybe this will give them some empathy for their users who bought their services to protect their infrastructure.

subpub47 2y ago
You don't need empathy when you have a captive market. I'm afraid we're about to enter the "lol fuck you, what're you gonna do, leave?" stage of this organization.
- evilduck 2y ago
  Crowdstrike has several competitors, CarbonBlack, McAfee, Sophos, PaloAlto, etc. Sure, they're all equal shades of shitty, but that's a different issue.
  - sowerssix 2y ago
    For what it's worth, McAfee is now called Trellix, and they now have what used to be called FireEye in their product line too.
  - EvanAnderson 2y ago
    > Sure, they're all equal shades of shitty, but that's a different issue. You can choose which digital shotgun is strapped to your organizational forehead.
    - jamwil 2y ago
      I’ll take several different shotguns each strapped to a different limb please.
      - potholereseller 2y ago
        [flagged]
darby_nine 2y ago
> It’s ironic that Crowdstrike could be suffering reputational damage due to a failure mode they didn’t realize existed in the services provided by a vendor they hired to protect them from reputational damage. If you spend enough time around VC's it becomes difficult to imagine how this doesn't happen more often. Many times companies grow too quickly for a clearly seasoned veteran of the market to get a chance to take the wheel. Combine this with "nobody ever got fired for purchasing IBM" and you get a perfect storm for taking out the IT infrastructure for an entire culture—all you need is a majoritarian marketshare and you can take out an entire people.
- not2b 2y ago
  I think it's going to shift. Airlines in particular are probably going to decide that they can't afford to take another hit like this, and come up with a way to limit the damage if a software update (even from Microsoft) is broken, and come up with a way to test updates before pushing them to all devices.
  - alephnerd 2y ago
    > come up with a way to test updates before pushing them to all devices This is SOP for plenty of purchasers already. Some orgs just don't have the ability to build processes like that.
  - VistaNumba1 2y ago
    Ah, got it. So instead they'll just keep doing what they were already doing for half their systems: Keeping them without updates for decades. Those terminals survived, afterall.
- quantified 2y ago
  I think the leaders of Crowdstrike should be considered clearly seasoned veterans. George Kurtz was high up at McAfee. But maybe Cathleen Anderson is a little new to the chief of legal role.
Nition 2y ago
Okay, well done, it's hilarious how perfectly this works for both the parent comment and the CrowdStrike bug.

subpub47 2y ago

You don't need empathy when you have a captive market. I'm afraid we're about to enter the "lol fuck you, what're you gonna do, leave?" stage of this organization.

evilduck 2y ago
Crowdstrike has several competitors, CarbonBlack, McAfee, Sophos, PaloAlto, etc. Sure, they're all equal shades of shitty, but that's a different issue.
- sowerssix 2y ago
  For what it's worth, McAfee is now called Trellix, and they now have what used to be called FireEye in their product line too.
- EvanAnderson 2y ago
  > Sure, they're all equal shades of shitty, but that's a different issue. You can choose which digital shotgun is strapped to your organizational forehead.
  - jamwil 2y ago
    I’ll take several different shotguns each strapped to a different limb please.
    - potholereseller 2y ago
      [flagged]

darby_nine 2y ago

> It’s ironic that Crowdstrike could be suffering reputational damage due to a failure mode they didn’t realize existed in the services provided by a vendor they hired to protect them from reputational damage. If you spend enough time around VC's it becomes difficult to imagine how this doesn't happen more often. Many times companies grow too quickly for a clearly seasoned veteran of the market to get a chance to take the wheel. Combine this with "nobody ever got fired for purchasing IBM" and you get a perfect storm for taking out the IT infrastructure for an entire culture—all you need is a majoritarian marketshare and you can take out an entire people.

not2b 2y ago
I think it's going to shift. Airlines in particular are probably going to decide that they can't afford to take another hit like this, and come up with a way to limit the damage if a software update (even from Microsoft) is broken, and come up with a way to test updates before pushing them to all devices.
- alephnerd 2y ago
  > come up with a way to test updates before pushing them to all devices This is SOP for plenty of purchasers already. Some orgs just don't have the ability to build processes like that.
- VistaNumba1 2y ago
  Ah, got it. So instead they'll just keep doing what they were already doing for half their systems: Keeping them without updates for decades. Those terminals survived, afterall.
quantified 2y ago
I think the leaders of Crowdstrike should be considered clearly seasoned veterans. George Kurtz was high up at McAfee. But maybe Cathleen Anderson is a little new to the chief of legal role.

Nition 2y ago

Okay, well done, it's hilarious how perfectly this works for both the parent comment and the CrowdStrike bug.