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That's not true - other airlines were hit and Delta was hit far worse. There was a comment on HN discussing how Delta has the least disaster recovery planning o

That's not true - other airlines were hit and Delta was hit far worse. There was a comment on HN discussing how Delta has the least disaster recovery planning of any of the airlines, and as a result they were wholly unprepared to respond.

bb88 2y ago
What's not true? That airlines suck when shit hits the fan? That F500 security stacks on windows are largely the same? Try flying United into or out of Chicago when a snow storm hits, and tell me that United does more to prepare than any Delta.
- eightysixfour 2y ago
  You are considering the wrong type of disaster recovery. Disaster recovery in this case means IT DR - failing over to other systems, data centers, etc. The other airlines that were impacted by Crowdstrike were able to come back online much more quickly than Delta was. That is a fact. Scheduling recovery is dependent on those systems, but an entirely different process. I have worked on those recovery systems before.
  - bb88 2y ago
    Right, so do you, or do you not, run the same security stack on your DR systems? If you do you're f'ed. If you don't you might also be f'ed particularly if you're in the middle of an attack. DR isn't in and of itself the solution. Would it have better to run linux? Well no, since crowdstrike did the same thing there.
    - eightysixfour 2y ago
      And DR includes the literal recovery portion. American had IT ready to deploy and quickly fix the problem at the actual terminals, Delta didn’t. We have baselines for airlines doing this better, why are you defending Delta so aggressively? They didn’t invest in the people, tools, or tech to recover from a severe outage and the CEO clearly wants to pass the blame. If this had only happened to them due to some vendor they relied on, the argument makes sense, but it didn’t, it happened to multiple airlines of similar scale.

bb88 2y ago

What's not true? That airlines suck when shit hits the fan? That F500 security stacks on windows are largely the same? Try flying United into or out of Chicago when a snow storm hits, and tell me that United does more to prepare than any Delta.

eightysixfour 2y ago
You are considering the wrong type of disaster recovery. Disaster recovery in this case means IT DR - failing over to other systems, data centers, etc. The other airlines that were impacted by Crowdstrike were able to come back online much more quickly than Delta was. That is a fact. Scheduling recovery is dependent on those systems, but an entirely different process. I have worked on those recovery systems before.
- bb88 2y ago
  Right, so do you, or do you not, run the same security stack on your DR systems? If you do you're f'ed. If you don't you might also be f'ed particularly if you're in the middle of an attack. DR isn't in and of itself the solution. Would it have better to run linux? Well no, since crowdstrike did the same thing there.
  - eightysixfour 2y ago
    And DR includes the literal recovery portion. American had IT ready to deploy and quickly fix the problem at the actual terminals, Delta didn’t. We have baselines for airlines doing this better, why are you defending Delta so aggressively? They didn’t invest in the people, tools, or tech to recover from a severe outage and the CEO clearly wants to pass the blame. If this had only happened to them due to some vendor they relied on, the argument makes sense, but it didn’t, it happened to multiple airlines of similar scale.