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Said CEO: My sense is they’re probably the most fragile platform within that space. When was the last time you heard of a big outage at Apple? I don't even kno
by mikestew 2y ago
Said CEO: My sense is they’re probably the most fragile platform within that space. When was the last time you heard of a big outage at Apple?
I don't even know where to start with this. Apple's stuff doesn't even fit in a rack anymore[0], extrapolate from there, Delta CEO. Even the interviewer thought to ask about the number of enterprise deployments of Apple gear versus Microsoft kit. "Bastian avoided the question..."
I'm not saying he's wrong, but I am saying he wouldn't know one way or another.
And about Apple: I haven't verified myself, but others here on HN were saying that Crowdstrike's stuff was apparently taking out Apple machines a month or two before. But no one noticed because...yup, the world doesn't run on macOS.
[0] Whoops, forgot about the new Mac Pros: https://www.apple.com/shop/buy-mac/mac-pro/rack https://www.apple.com/shop/buy-mac/mac-pro/rack
- ToucanLoucan 2y agoCEO says stupid shit. It's a day that ends in "day" alright.
- eightysixfour 2y agoHe also desperately needs someone else to blame since Delta had the worst response to the outrage as a whole.
- bb88 2y agoThere's nothing different than what Delta did and what most F500 corporations did, other that many companies don't use Crowdstrike. After that it's all the same stack with the same liabilities on it. All the while hoping your security office and vendors don't fuck up. E.g. Will that security software mark the latest update of MS SqlServer as malware and quarantine it? What happens to your enterprise DB if that happens?
- eightysixfour 2y agoThat's not true - other airlines were hit and Delta was hit far worse. There was a comment on HN discussing how Delta has the least disaster recovery planning of any of the airlines, and as a result they were wholly unprepared to respond.
- bb88 2y agoWhat's not true? That airlines suck when shit hits the fan? That F500 security stacks on windows are largely the same? Try flying United into or out of Chicago when a snow storm hits, and tell me that United does more to prepare than any Delta.
- eightysixfour 2y agoYou are considering the wrong type of disaster recovery. Disaster recovery in this case means IT DR - failing over to other systems, data centers, etc. The other airlines that were impacted by Crowdstrike were able to come back online much more quickly than Delta was. That is a fact. Scheduling recovery is dependent on those systems, but an entirely different process. I have worked on those recovery systems before.
- bb88 2y agoRight, so do you, or do you not, run the same security stack on your DR systems? If you do you're f'ed. If you don't you might also be f'ed particularly if you're in the middle of an attack. DR isn't in and of itself the solution. Would it have better to run linux? Well no, since crowdstrike did the same thing there.
- eightysixfour 2y agoAnd DR includes the literal recovery portion. American had IT ready to deploy and quickly fix the problem at the actual terminals, Delta didn’t. We have baselines for airlines doing this better, why are you defending Delta so aggressively? They didn’t invest in the people, tools, or tech to recover from a severe outage and the CEO clearly wants to pass the blame. If this had only happened to them due to some vendor they relied on, the argument makes sense, but it didn’t, it happened to multiple airlines of similar scale.
- snakeyjake 2y ago>Apple's stuff doesn't even fit in a rack anymore Apple started selling rackmount computers again five years ago.
- wtallis 2y agoThe rackmount Mac Pro seems to be aimed at studios, not server racks. But Delta's troubles were hardly confined to their server racks, so it doesn't really matter.
- nottorp 2y ago> When was the last time you heard of a big outage at Apple? Probably the last time Apple sold servers/a server OS? He's just saying he has no idea what the structure of the software running his company is...