Which is even worse: Hertz has no idea who their customer is! I make 2-3 long trips per year, and I rent a car for each. Why? - I buy cheap, reliable transpor

Which is even worse: Hertz has no idea who their customer is! I make 2-3 long trips per year, and I rent a car for each. Why? - I buy cheap, reliable transportation with a focus on commuting. You don't want to be in my car for several hours on a long trip. - If I break down, the rental company takes care of it. I don't have to find a shop and wait for a part. - I save a fortune. I know people who base their car-buying decision based off the couple of long trips they make per year. They end up paying 2x - 3x more for their car than I've paid for mine. They also typically have higher fueling costs and higher repair costs. - When I do get an EV, I don't have one yet, I won't worry about range anxiety That last point is what I never understood about Hertz - you should be pitching your rentals to EV owners as a solution for range anxiety on long distance trips. Easy peasy! You get sales. Not here's unfamiliar technology you're using in an unfamiliar place, figure it out! How did they ever think that was a smart idea?