This. I didn't know what Olark was until I clicked on the link here, then I saw that all-too-familiar box that I try to avoid out of the corner of my eye. It's

This. I didn't know what Olark was until I clicked on the link here, then I saw that all-too-familiar box that I try to avoid out of the corner of my eye. It's great that people are getting real feedback and having conversations with their customers, but in my experience, it doesn't distinguish itself from "Hi! Click here to talk to a REAL LIVE person!" chat windows that you see on so many ecommerce sites that either direct you to a new page entirely, bounce up and down continuously or create a modal after a few seconds of surfing to remind me that it is there.