A good lesson, but a more nuanced one is to do sure diligence. There are companies I would never build my business around (Google, Oracle, etc.) for a variety o

A good lesson, but a more nuanced one is to do sure diligence. There are companies I would never build my business around (Google, Oracle, etc.) for a variety of reasons. There are ones I know I can trust (at least until they change). There are many where I need a contract. Change is also a constant, and there are plenty of good companies give bad, and a few in reverse. So due diligence is an ongoing process. That dramatically raises the price of SaaS, so I use it much less than mainstream industry practice, but much more than zero.