I travel often in Europe and see these AI assistants on many websites and apps now. Two things generally happen when I have tried to use them. First, nothing ac

I travel often in Europe and see these AI assistants on many websites and apps now. Two things generally happen when I have tried to use them. First, nothing actionable is possible. They can't actually do anything. No trip changes, refunds, connections, or baggage tracing. It takes a significant amount of time to get to to the response, "Sorry I can't help with that, please call xxx during business hours or visit our website at xxx." Second, they invariably end up as marketing funnels with upsells offered in place of solutions. I see that as the main source of anger from others in airports. They try to deal with something and end up in marketing loops. When I see AI assistance as a travel feature I assume it is not only going to be useless, but actively disruptive to my experience.