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> Maybe we are in this strange situation where the people who make the products are so hyped about this new tech but the consumers are really hating it. I thin

> Maybe we are in this strange situation where the people who make the products are so hyped about this new tech but the consumers are really hating it. I think everyone is tired of conversing with a chatbot over text by now. But there are ways of integrating AI without making the primary interactions a pain. I'm also a bit puzzled by why people think it's a good idea in the first place Using a chatbox as a way to do primary interactions? Nope. But use that same AI to quickly summarize reviews for a product into a digestible format that I can easy glance at, or ignore? That last one actually saves me time, and doesn't harm my user experience, so why not?

mrtksn 2y ago
I agree, IMHO people don't like to interact with AI, but they love it when the tedious work is done by AI. The interaction part is cool at first until your curiosity about the tech itself vanishes. The current AI tech has some very useful use cases and its here to stay but its not replacing human interaction or the Human-Computer interface as I previously believed. The AI pin, Rabbit and who knows who else failed in attempting to replace human interactions or screen UI with speech or text. Chatbots look so deceivingly capable but they are completely useless when it comes holding authority and trust. Every real human will always provide you with accurate information best to their knowledge and when they fail on it(sometimes in bad faith) its considered a big deal and can lead to anything from being angry with to not trusting that person ever again(therefore ignoring that person when possible) and in some cases imprisonment of the person. AI lying is too cheap to warrant a human interaction. It's pure waste of time when it comes to doing anything consequential.
InsideOutSanta 2y ago
Most LLM-based chat user interfaces are just so terrible. They seem interesting on a surface level, because it feels like they should be able to help with whatever issue you have, and the demos make it look as if they do, but in reality, they almost never do anything. They just pretend to be a human who has the ability to actually do something. When Microsoft showed Windows Copilot, what they showed made it feel like you could do things like tell it to "create a new user account with the name John and the password 285uoa29tu and put the picture of a dandelion as the profile picture," but you can't. It can't really do anything, other than give you (often misleading) advice on how you can do things yourself. People have learned that. They have learned that these chat LLMs are just a facade used to waste their time, a simulacrum not of a human being, but of the outward appearance of a human being. It's another hurdle companies put in place for people to jump across before they can talk to an actual person who has the actual ability to do something for them. So when people see "AI", they don't see "helpful tool," they see "an obstacle I have to get rid of to actually get anything done." Who would want to pay for that?
benterix 2y ago
Maybe because chatbots in general, not just AI chatbots, are a terrible idea in the first place? And even in the cases where idea might be somewhat OK (instead of wading through tons of support documents or FAQs just ask a question and get redirected to the answer) it usually is implemented terribly. Honestly, what's the point of even considering implementing it if the only interaction will be "I want to talk to a human"?
klyrs 2y ago
> But use that same AI to quickly summarize reviews for a product into a digestible format that I can easy glance at, or ignore? You want to give them more plausible deniability in lying to you about reviews?

mrtksn 2y ago

I agree, IMHO people don't like to interact with AI, but they love it when the tedious work is done by AI. The interaction part is cool at first until your curiosity about the tech itself vanishes. The current AI tech has some very useful use cases and its here to stay but its not replacing human interaction or the Human-Computer interface as I previously believed. The AI pin, Rabbit and who knows who else failed in attempting to replace human interactions or screen UI with speech or text. Chatbots look so deceivingly capable but they are completely useless when it comes holding authority and trust. Every real human will always provide you with accurate information best to their knowledge and when they fail on it(sometimes in bad faith) its considered a big deal and can lead to anything from being angry with to not trusting that person ever again(therefore ignoring that person when possible) and in some cases imprisonment of the person. AI lying is too cheap to warrant a human interaction. It's pure waste of time when it comes to doing anything consequential.

InsideOutSanta 2y ago

Most LLM-based chat user interfaces are just so terrible. They seem interesting on a surface level, because it feels like they should be able to help with whatever issue you have, and the demos make it look as if they do, but in reality, they almost never do anything. They just pretend to be a human who has the ability to actually do something. When Microsoft showed Windows Copilot, what they showed made it feel like you could do things like tell it to "create a new user account with the name John and the password 285uoa29tu and put the picture of a dandelion as the profile picture," but you can't. It can't really do anything, other than give you (often misleading) advice on how you can do things yourself. People have learned that. They have learned that these chat LLMs are just a facade used to waste their time, a simulacrum not of a human being, but of the outward appearance of a human being. It's another hurdle companies put in place for people to jump across before they can talk to an actual person who has the actual ability to do something for them. So when people see "AI", they don't see "helpful tool," they see "an obstacle I have to get rid of to actually get anything done." Who would want to pay for that?

benterix 2y ago

Maybe because chatbots in general, not just AI chatbots, are a terrible idea in the first place? And even in the cases where idea might be somewhat OK (instead of wading through tons of support documents or FAQs just ask a question and get redirected to the answer) it usually is implemented terribly. Honestly, what's the point of even considering implementing it if the only interaction will be "I want to talk to a human"?

klyrs 2y ago

> But use that same AI to quickly summarize reviews for a product into a digestible format that I can easy glance at, or ignore? You want to give them more plausible deniability in lying to you about reviews?