While I agree that it can be a pattern of enshittification, I don't think it's one that Amazon is actually currently going through, at least with regards to ful

While I agree that it can be a pattern of enshittification, I don't think it's one that Amazon is actually currently going through, at least with regards to fulfillment. If anything, I think they probably had a drop in quality a little over 5 years ago that has long since plateaued. I order lots of items from Amazon (50+ in the past month alone) across a lot of categories (non-perishable food, fun clothing for myself and my partner, office supplies, lots of little fun trinkets, etc) and I can only remember one in the past several months (easily >100 items) that failed to arrive (An obscure limited edition flavor of lemon kitkats specifically not fulfilled by amazon), and even that was something that they notified me of. And I literally can't remember the last time I received an actually "wrong" item. I think people showing up with stories of 3/4 of their orders being messed up are the kind of extreme outliers you get from a product used by tens of millions of people - and by the vast majority of the tens of thousands of people who read HN. It's just something that happens sometimes in the global supply chain. Hell, I personally have experience with that from one of my few significant purchases from a brick-and-mortar: the mattress topper they were supposed to get me in a week was delayed by 3 months because the delivery truck was stolen, in Texas That said, it's ironic that you bring up search, because I think Amazon's search is the part of the storefront that is actually undergoing active enshittification right now.